Messaging Privacy Policy
Lifeline Connect, LLC
Life Line connect, llc
Our Commitment to You
At Lifeline Connect, LLC, your privacy matters to us. We know your phone is personal — it’s how you stay in touch with friends, family, and important services.
When you choose to receive text messages from us, you’re trusting us with your mobile information, and we take that responsibility seriously.
This policy explains in plain language:
- What information we collect when you join our messaging program
- How we use that information
- How we keep it safe
- How you can control what messages you recieve from us
information collection
What We Collect (And Why)
01
Your Mobile Phone Number
Your mobile phone number — so we know where to send the messages.
04
The date and time of each message
This helps us manage frequency and comply with communication rules.
02
Your permission to send you a text
We keep a record of this to make sure we respect your preferences.
03
Messages sent and received
For example, if you reply “STOP” or “HELP,” we record that so we can follow your request.
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We do not collect sensitive personal details like your Social Security Number, credit card information, or passwords through text messages.
How We Use Your Mobile Number
We use your phone number only for reasons directly related to your relationship with Lifeline Connect, LLC, such as:
Appointment confirmations and reminders.
Service updates or follow-ups you’ve requested.
Occasional special offers — but only if you have opted in to receive them.
We won’t send you unrelated promotions or messages you didn’t agree to receive.
We Never Sell or Share Your Number
We will never sell, rent, trade, or give your mobile number to anyone for marketing purposes.
Your consent to receive messages from us will never be shared with or obtained by any third party, unless we are required to share it by law (for example, if a court order demands it).
How to Stop Messages
You are always in control. If you no longer want to receive text messages from us, you can:
Reply STOP to any message we send.
Email us at support@lifelineconect.com.
Call us at 253-778-6975.
Once we process your request (which happens quickly, usually within 24 hours), you won’t receive more messages from us unless you choose to opt in again.
Need Help?
If you’re unsure about a message, or you want to ask a question about our text program:
Reply HELP to any of our messages for quick instructions.
Email support@lifelineconect.com.
Call 253-778-6975 to speak with our team.
We’re here to make sure communication with us is easy and stress-free.
Message Frequency and Costs
We don’t want to flood your inbox. We’ll only send messages when they’re relevant and useful.
The number of messages you receive will depend on:
Your appointment schedule.
The services you use with us.
Whether you’ve opted in to receive updates or special offers.
Standard text messaging and data rates from your mobile carrier may apply. Lifeline Connect, LLC is not responsible for those charges.
How We Protect Your Information
We use security measures like encryption, secure storage, and restricted access to protect your mobile number and message data.
Only authorized team members who need the information to serve you will have access to it.
Policy Updates
From time to time, we may update this Messaging Privacy Policy to reflect changes in the law, technology, or our practices. If we make changes, we’ll post them here with the “Last Updated” date at the bottom of the page.
Email:support@lifelineconect.com
Phone: 253-778-6975
Last Updated: 12/08/2025
Lifeline Connect, LLC